Useful Information
Opening Hours
Opening hours: Mon – Fri, 10am-5pm & 1 hour before show start time
Email: admin@backstage.ie
Box office: 043 3347888
Eircode: N39FP46
Book with confidence
Don’t worry if you or any of your party are unable to attend a performance. If you contact our Box Office team on 043 3347888 no later than 5pm on the previous working day*, you can exchange your tickets for another performance or ask for a credit voucher (which does not expire).
*Box Office hours: Mon-Fri (10am to 5pm)
Please note: No refunds/exchanges can be offered on the day of a performance or after a show has taken place.
If we need to cancel or postpone a show, our team will be in touch to let you know and offer you a refund or exchange.
Accessibility
To find out about our wheelchair spaces and parking, Assisted listening devices and more visit our accessibility page.
Book tickets
Online
Book online 24/7. Select seat option available on most shows.
You will receive an email upon completion of your booking to confirm your ticket purchase.
Confirmation emails come from our ticketing provider Ticketsolve.
Within the email you will see a button to download your ticket. Once downloaded you can display your tickets on your phone. You will also have the option to print your ticket if you prefer. A reminder email will be sent to ticket holders 24 hours before show time.
By Phone
Bookings by phone can be made during opening hours (Mon – Fri, 10am – 5pm & 1 hour
before show start time) on + 353 43 3347888.
Visa, Access, MasterCard and debit cards are accepted by phone.
In person
Drop into us here at Backstage any time Monday to Friday 10am to 5pm and one hour
before show start times. N39FP46
- You can find even more useful details that may be of use in advance of your visit on our Customer Charter page
Booking Fee
Please note that a booking fee will be applied to all shows taking place from 1st September 2023 onwards. This €1 fee per ticket will be applied to all* bookings made by phone, in person or online to address our rising operational and utility costs. Online bookings are also subject to an extra €1 fee which goes directly to our ticketing provider.
*Please note that this booking fee does not apply to school bookings
Concessions
The concession rate applies to:
- Child aged 2 years and over*
- Students – All second and third level students
- Senior Citizens – adults aged 65 and over
*Whilst children up to two years of age are admitted free of charge, each child/baby will need to be issued a ticket for fire regulations. However, in the event of shows that are specifically for the under-two age group an admission charge will apply. All children must be accompanied by an adult.
Latecomers
Don’t miss part of the show! Make sure you double check the performance start time as latecomers may not be admitted until an appropriate break in the performance. On some
occasions the performing company may specify that no latecomers will be accommodated at all so please be sure to arrive at least 15 minutes before start time to avoid disappointment.
Group Discounts
Group discounts for groups of 10 or more are available on a number of shows so why not make a night of it with a bunch of your friends?
School Bookings
Introduce students to the magic of live theatre…
There’s nothing quite like the buzz in the auditorium when there’s a show for schools on.
Remember – there is one free teacher ticket with every class.
The number of tickets on reservation can be changed up to 3 weeks prior to the
performance, subject to availability.
Any balance due must be settled 3 weeks prior to the performance.
If you have children with special needs in your group, please let our Box Office staff know at time of booking so we can allocate the appropriate number of free teacher and carer places where necessary.
Gift Vouchers
Give the gift of a great night out with a Backstage Theatre Voucher.
Print your voucher at home and treat someone to a night they won’t forget!
Buy Now
Places to stay/eat/visit
Make the most of your trip to Backstage by checking out local restaurants, hotels and attractions on our About Longford page.
Auditorium Seating Chart
