FAQ
Got a question?
From tickets to theatre etiquette, here’s everything you need to know for a great night out at Backstage Theatre.
Do I need a ticket to attend a performance at Backstage Theatre?
Yes, everyone attending a performance at Backstage is required to have a ticket. You can buy your tickets at the theatre’s Box Office in person. This way you are able to see the theatre layout and view the selection of seats available. You will be able to pay by cash, cheque, credit or debit card.
If you don’t have the time to spare to book your tickets at the Box Office in person, then the quickest way is simply to get on the phone. Our Box Office number is 043 3347888. You will need to have your credit or debit card details ready before you ring. It will also be useful to have an idea where you would like to sit in the theatre (you can always ask the Box Office for advice). Booking by phone incurs no booking fee.
We also provide a 24-hour online booking facility and there is a per-ticket charge of €1 for online bookings. You can choose your own seat with our online booking.
There is also the possibility of buying your tickets on the night, enabling you to go to the theatre at the last minute without the need to pre-book. However this does have its drawbacks as it does not guarantee that you will get a good seat or, if it is a popular production, you may not get a seat at all!
It is also useful to note when booking your ticket that concession prices are often (although not always) available for group bookings over ten people, children, full-time students and Senior Citizens.
What are concession prices?
Concession prices apply to children under 5, students, and those aged 65+. Since concession prices can vary depending on the show, it is advisable to check the ticket price on the show’s event page or by phoning the Box Office on 043 3347888.
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Ticketing Information
Do I need a ticket to attend a performance at Backstage Theatre?
Yes, everyone attending a performance at Backstage is required to have a ticket. You can buy your tickets at the theatre’s Box Office in person. This way you are able to see the theatre layout and view the selection of seats available. You will be able to pay by cash, cheque, credit or debit card.
If you don’t have the time to spare to book your tickets at the Box Office in person, then the quickest way is simply to get on the phone. Our Box Office number is 043 3347888. You will need to have your credit or debit card details ready before you ring. It will also be useful to have an idea where you would like to sit in the theatre (you can always ask the Box Office for advice). Booking by phone incurs no booking fee.
We also provide a 24-hour online booking facility and there is a per-ticket charge of €1 for online bookings. You can choose your own seat with our online booking.
There is also the possibility of buying your tickets on the night, enabling you to go to the theatre at the last minute without the need to pre-book. However this does have its drawbacks as it does not guarantee that you will get a good seat or, if it is a popular production, you may not get a seat at all!
It is also useful to note when booking your ticket that concession prices are often (although not always) available for group bookings over ten people, children, full-time students and Senior Citizens.
What are concession prices?
Concession prices apply to children under 5, students, and those aged 65+. Since concession prices can vary depending on the show, it is advisable to check the ticket price on the show’s event page or by phoning the Box Office on 043 3347888.
Is there a booking fee?
Yes. Tickets bought over the phone or in person incur a booking fee of €1. Tickets bought online incur a booking fee of €2.
What should I do if I’ve lost my ticket / can’t find my confirmation email?
Make sure to check both your email inbox and junk folder by searching for “backstage theatre”. Alternatively, you can contact the Box Office on 043 33 47888.
What is included in a family ticket?
A family ticket admits up to four members of a family to a show at a special reduced rate.
Is it possible to receive my ticket by post?
Yes. There is an additional €2 charge for this service.
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Attending a Show 
At what time should I arrive for the performance?
Please try to arrive at least 15 minutes before the start of the performance.
Does Backstage Theatre have a latecomer policy?
Latecomers may not be admitted until an appropriate break in the performance. On some occasions the performing company may specify that no latecomers will be accommodated.
At what time do the doors open before a performance?
The Box Office opens one hour before show time, and audience members can enter the auditorium once it opens before the performance. We recommend arriving at least 15 minutes before the advertised start time to allow time for ticket checks and seating.
Can I stand during the performance?
No. Backstage Theatre is a seated venue. For the comfort of performers and other patrons, standing in the auditorium is not permitted except when directed by theatre staff.
Can I bring my child into the auditorium in a pushchair?
Pushchairs are generally not permitted in the auditorium as they can obstruct aisles and emergency exits. If you are attending with a young child or have specific accessibility requirements, please contact the Box Office in advance and our team will be happy to advise on the best arrangements.
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Accessibility
Is Backstage Theatre wheelchair accessible?
Yes. Backstage Theatre is committed to making performances accessible to all visitors. The auditorium can accommodate up to three wheelchair spaces per performance, and there are designated wheelchair parking spaces located in the lower car park directly outside the theatre entrance. If you require a wheelchair space, please contact the Box Office when booking your tickets.
What is a complimentary / carer ticket?
Visitors who require the assistance of a carer to attend a performance may be eligible for a complimentary carer ticket. Please contact the Box Office before booking to discuss your requirements and confirm eligibility.
Are guide / assistance dogs permitted in Backstage Theatre?
Yes. Guide dogs and registered assistance dogs are welcome at Backstage Theatre. If possible, please let the Box Office know in advance so staff can help ensure you are seated comfortably.
Does Backstage Theatre provide an assistive listening service?
Yes. Backstage Theatre offers an Infrared Hearing System for audience members with hearing loss. Devices are available with headphones or with an induction loop compatible with hearing aids and cochlear implants. Equipment can be requested from the Box Office on the night of the performance or pre-booked in advance.
Does Backstage Theatre have baby-changing / breastfeeding facilities?
Baby-changing facilities are available on site. Parents and guardians who require a private space for breastfeeding are welcome to speak with a member of staff, who will be happy to assist where possible.
To find out about our wheelchair spaces and parking, assisted listening devices and more visit our accessibility page.
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General Enquiries
How do I get to Backstage Theatre?
Backstage Theatre is located at:
Backstage Theatre
Farneyhoogan
Longford
Ireland
Eircode: N39 FP46
The venue is easily accessible by car and is located a short distance from Longford town centre. Parking is available on site, including designated accessible parking spaces
Does Backstage Theatre have a drinks service?
Yes. Backstage Theatre has an Atrium Gallery space with a bar, where refreshments are available before performances and during intervals where applicable.
Is outside food / drink allowed in the auditorium?
No. Outside food and drink should not be brought into the auditorium.
Can I smoke in Backstage Theatre?
No. Smoking and vaping are not permitted anywhere inside Backstage Theatre or anywhere on the grounds of Slashers GAA Complex.
Is photography allowed during the performance?
Photography, video recording and audio recording are generally not permitted during performances unless specifically authorised by the performer or promoter. Restrictions help avoid disturbing performers and fellow audience members.
